Information
Terms and Conditions
Version 1, in force since October 16, 2026.
This document is only available in Portuguese for now.
Terms of Service
Last updated: 10/14/2026
1. Who we are
BRASIL FURFEST (“Event”) and the website www.brasilfurfest.com.br (“Website”) are organized and maintained by BFF EVENTOS E INTERMEDIACAO LTDA., CNPJ 69.332.957/0001-31, headquartered at R Lavras, 23 – Jd dos Estados, Poços de Caldas, MG, Brazil – CEP 37701-098, hereinafter (“Organizer”). Contact: [email protected].
2. Acceptance
By accessing the Website, registering or attending the Event, you declare that you have read and agree to these Terms, the Privacy Policy and the Code of Conduct. If you do not agree, do not use the Website or attend the Event.
3. Age and participation of minors
- People over 18 may register and accept these Terms on their own.
- Adolescents aged 16 and 17 may register with the assistance of their legal guardian, who must also accept these Terms.
- Minors under 16 may only be registered by their legal guardian, who accepts these Terms on the minor’s behalf.
- Children up to 10 years old must remain accompanied at the Event at all times by their legal guardian or by an adult authorized in writing (ECA, art. 75, sole paragraph).
- Adolescents aged 11 to 17 may move around without a companion, as long as they present the authorization in the Annex and a photo ID.
- The Organizer may require an ID document at the entrance and deny access to a minor without a companion or authorization, with no right to a refund when the failure is the attendee’s.
- The Event follows the “Livre” (general audience) age rating and any ordinances of the local Children and Youth Court.
4. Registration and tickets
- The information provided at registration must be true and up to date. Registrations with false information may be cancelled.
- The ticket is personal and non-transferable, unless the Organizer allows the holder to be changed through the Website up to 1 month before the event.
- Half-price admission (meia-entrada) is guaranteed to students, people with disabilities and their companion when necessary, low-income young people aged 15 to 29 registered in CadÚnico, and elderly people, upon proof at the entrance, in accordance with Law 12.933/2013 and the Statute of the Elderly.
- Payments are processed by MERCADO PAGO INSTITUICAO DE PAGAMENTO LTDA and STRIPE BRASIL SOLUÇÕES DE PAGAMENTO LTDA. The Organizer does not store card data.
5. Cancellation, refunds and changes
- Purchases made through the Website may be cancelled within 7 days of purchase, with a full refund (Consumer Protection Code, art. 49), as long as the request is made before the date of the Event.
- After this period, there are no refunds, except in the cases provided for by law.
- If the Organizer cancels the Event, the attendee may choose between a full refund, credit for another edition or a transfer to a new date.
- Changes to the program, speakers or attractions for reasons beyond the Organizer’s control will be announced on the Website and by e-mail. A change of date or venue entitles anyone who cannot attend to a full refund.
- Refunds are made through the same payment method within 30 days.
6. Use of the Website
By using the Website, you agree to:
- Not attempt to access restricted areas, third-party accounts or the Organizer’s systems.
- Not send viruses, spam, or illegal, offensive, discriminatory or sexual content.
- Not use bots to buy tickets in bulk or resell them above face value.
- Keep your password confidential and notify the Organizer in case of misuse of your account.
The Organizer may suspend accounts that violate these Terms. The Website may be unavailable for maintenance or due to technical failures, without this giving rise to compensation, except when the Organizer is at fault.
7. Use of image
- The Event may be photographed and filmed for promotion and institutional records.
- Adults who do not wish to appear may request a RED wristband or identification badge at check-in.
- Images of children and adolescents will only be published with the express authorization of the legal guardian, given in the Annex, and always respectfully, without exposing their full name, school or other information that could be used to locate them (ECA, arts. 17 and 18).
- The authorization may be revoked at any time by e-mail to [email protected]. Removal applies to future publications and, when possible, to those already made on the Organizer’s channels.
8. Responsibilities
- The Organizer is responsible for the safety of the venue, for the staff and for the services it hires, under the Consumer Protection Code.
- Attendees are responsible for their personal belongings, except when left at the Event’s official cloakroom.
- The legal guardian is responsible for supervising the accompanied minor and for any damage the minor causes to third parties, under the law.
- Attendees must state at registration any accessibility needs, dietary restrictions and conditions that require care in specific activities.
9. Intellectual property
Trademarks, logos, texts, materials and content of the Website and the Event belong to the Organizer or its partners. Reproducing them for commercial purposes without authorization is prohibited. Recordings of talks and workshops may only be made for personal use, unless stated otherwise.
10. Changes to these Terms
These Terms may be updated. The current version will always be on the Website, with the date of the last update. Relevant changes will be communicated by e-mail to registered attendees.
11. Applicable law and jurisdiction
These Terms are governed by Brazilian law. The courts of Poços de Caldas, MG, are chosen to resolve any disputes. Before going to court, contact the Organizer at [email protected] or use the consumidor.gov.br platform.